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The Wake-Up Call(3)

Author:Beth O'Leary

“Reasonable?”

“Crap!” I say, belatedly glancing towards Sweet Pea to make sure the door has closed behind the Hedgerses’ children. “Your way is crap. The drawer always gets jammed because you put the hole-puncher in on its side, and the Post-its should be at the front because we use them all the time, but they’re right at the back, behind the with-compliments slips, which we never use, so excuse me for saving you time!”

“Is it reasonable to renumber the rooms without telling me?”

“That was Mrs. SB’s idea! I was just following orders!”

“Did she order you not to tell me?”

We’re squared up now, and somehow I’ve ended up with my hands on my hips, too, a posture I have only ever adopted when pretending to be a superhero (something you do surprisingly often when you work in a family-friendly hotel)。

“I just forgot. I’m a human being. Sue me.”

“You didn’t forget to tell Poor Mandy.”

Mandy is the other permanent member of the front-of-house team. She is not actually poor in the financial sense—she has just become known as “Poor Mandy” here at Forest Manor Hotel and Spa because she’s always stuck between me and Lucas when we’re arguing about something. Poor Mandy doesn’t care about the way the stationery drawer is arranged. She just wants some peace and quiet.

“Well, Poor Mandy didn’t specifically tell me never to message her outside of working hours, so I probably WhatsApped her about it.”

“I did not say don’t message me outside of working hours. I just said that bombarding me with hotel administration at eleven at night on a Sunday is not—”

“Reasonable,” I say through gritted teeth. “Right, of course. Well, if you’re so keen on reasonable, we’ll stick to reasonable un-fairy-lit bannisters, and we’ll host a reasonably good wedding, and Barty and Mrs. SB will make the reasonable decision to close the hotel because it’s no longer viable. Is that what you want?”

“Are you under the impression that you can save Forest Manor Hotel and Spa with large quantities of twinkly lights?”

“Yes!” I shout. “No! I mean, it’s not about the decorations per se, it’s about going the extra mile. Forest Manor is so perfect for this time of year, and if this wedding goes well, then every single guest will go away thinking the hotel is gorgeous and they should minibreak here, or have their engagement party here, and that means we’re that little bit closer to staying afloat in 2023.”

“Izzy, the hotel cannot be saved by a few minibreaks or engagement parties. We need investment.”

I don’t respond to this. It’s not because I agree with him, or because—God forbid—I’m letting Lucas have the last word. It’s because the ceiling has just fallen in on our heads.

Lucas

One moment Izzy is glaring up at me, fierce and spiky, with her hands planted on her hips. And the next, she is on top of me, small and soft and smelling of cinnamon sugar, with half the ceiling on top of her.

I have no understanding of how we got from A to B here.

“Oh my God,” Izzy says, rolling off me in a cloud of plaster. “Did I just save your life?”

“No,” I say. It is best to say no when Izzy asks you a question. “What?”

“The ceiling fell in,” she says, pointing at the ceiling. Helpful, as ever. “And I threw myself over you to save you.”

I lie there beside her. We are both on our backs on the landing. High above us, the ceiling gapes open. I can see the old wall lamps in the first-floor hallway.

This is not good.

I turn my head to look at Izzy. Her cheeks are flushed and her pink-striped hair is all over the place, but she appears unharmed. There is a chunk of plaster behind her head, large enough to have killed one of us. I suddenly feel very cold.

“Thank you, then, I suppose,” I say.

Her expression sours and she stands, brushing her legs down.

“You’re welcome,” she says. When Izzy says this to me, it translates as Go to hell, arsehole. If she were speaking to anybody else, it would no doubt be entirely sincere. But when it comes to me, whatever Izzy’s saying, the subtext is essentially always Vai à merda, cuz?o.

Nobody but me seems to notice this. Everyone else thinks Izzy is “nice” and “fun” and “sweet.” Even Arjun treats her like a princess, and Arjun treats our customers in the way that a famous musician might treat his fans—with a sort of fond contempt. But then, Arjun didn’t have Izzy yelling You’re not good enough for her anyway, you cold-hearted, shiny-shoed robot-man! at him across the hotel gardens last Christmas.

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